Privacy Policy

Caring Across Generations is a not-for-profit campaign that operates the website. Our goal is to build a new movement of everyday people to transform long-term care. This policy explains how we protect the personal information of people who share personal information with Caring Across Generations through our website or other means. Caring Across Generations values and respects the privacy of our members. We believe you have a right to control how your personal information is collected and used. Except where we get your consent, we will not share your personal information with unaffiliated organizations. This policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the website.

Caring Across Generations collects limited information about our members and supporters such as name, contact details, and how you came into contact with us. We collect this information when someone voluntarily provides such information through petitions, email, social media, text message, or our website.

Our information systems also automatically collect information about the way that you use our website, including information on your internet connection, the equipment you use to access our website, and usage details, so that we can continue to improve our website and our campaigns.

We ask for your personal information so that we can stay in contact with you and let you know of new campaigns and other opportunities to take part.

We do not hand our membership lists over to other groups. From time to time we might let you know about an exciting or important campaign being run by a partner organization. When we do this, Caring Across Generations will notify its membership via email or other means but will not hand over member information without consent.

For our campaigns to be effective, it is important that our members and supporters make a public stand in the effort to transform long-term care. So if you participate in specific campaign actions such as adding your name to a petition, uploading content to our site or writing a letter to a news media organization, the information you share, including your name and the city and state where you live, may be made available to the target of the action (often an elected official or public figure). We may also include on our website or in other communications your comments, along with your first name, last initial, and where you are located (city or state).

Like many organizations, we use specialist service providers to help run parts of our operations. This means that for us to run our normal operations, service providers such as web hosts and email or SMS providers will sometimes need access to the database we hold on our members. We require them to keep this information confidential.

The exceptional situations when Caring Across Generation might disclose information about you include when it is required by law, when it is necessary for something you have requested from us and when necessary to protect someone’s safety, rights or property.

In some campaigns, we offer a function in which members can write a message to their elected officials, a company CEO, a news organization or other decision makers. These messages are sent in your name, with your contact information such as your email address as the return address. Please review the content of these messages carefully because as they are sent from your email address and not from Caring Across Generations, you are responsible for the content of these messages.

If at any time you would like to unsubscribe from our email list, you may do so by clicking on the “Unsubscribe” link at the bottom of any Caring Across email list message. Alternatively, you may also unsubscribe by emailing with “unsubscribe” in the subject heading and we will remove your name from our lists. Unsubscribes via an email link will be processed immediately. We will act quickly to implement requests made by email but please note there may be time lags of up to a month to remove names from our database.

If you make a financial transaction with Caring Across Generations, your credit card or other payment information will be used only for this transaction through our secure online payment system. Caring Across Generations does not retain payment information without your consent.

Caring Across Generations endeavors to take all reasonable steps to keep secure any information that we hold about you, and to keep this information accurate and up to date. Your information is transmitted internationally to be stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information.

Like most websites, we collect basic web traffic information (such as IP addresses) to monitor overall usage of our site. This helps us understand traffic patterns and know if there are problems on the site. We use embedded images in emails to track open rates for our campaigns, so that we can know what campaigns members support most strongly and we can learn better how to keep members of our movement engaged with building a better system of long-term care for all. We also use URLs (website links) in emails with an identifier that allows us to correctly identify the person who takes an action using a web page, so we can know who are our most active members and what campaigns they support.

Cookie technology is used on several parts of our website. Cookies are pieces of information that a website transfers to a computer, tablet or smartphone to analyze website usage and to facilitate transactions and a more personalized website experience. Most web browsers are set to accept cookies. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of all the functions on the Caring Across Generations website.

We do not intend to solicit personally identifying information from children. Visitors who are under 13 years of age should ask their parent or guardian for guidance before they enter any personal information on our website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at

If at any time you want to know exactly what personal information Caring Across Generations holds about you, you are welcome to request access to your record by emailing As a standard procedure to prevent anybody else from gaining access to your personal information, we will ask for some proof of your identity before disclosing this information to you.

The Caring Across Generations website contains links to other websites. Caring Across Generations is not responsible for the practices or privacy policies of those sites.

When you agree to make copyrightable User Content available on the Caring Across website, you retain ownership of any copyright you claim to your User Content. You also represent and warrant that – with respect to all User Content that you publish, disseminate, and/or otherwise make available through the website – (a) you have all the rights and licenses necessary to use, reproduce, publish, display publicly, perform publicly (including by means of digital audio transmission), distribute, and/or otherwise exploit such User Content (and to grant to Caring Across Generations the licenses set forth in this Agreement), and (b) the User Content will not infringe or otherwise violate the rights of any third party including, but not limited to, the copyright, trademark, privacy, and/or publicity rights of any third party.

By submitting User Content as set forth above, you hereby do and shall grant to Caring Across Generations (and its successors, assigns, partners, affiliates, and third party service providers) a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, create derivative works from, distribute, publicly display, publicly perform (including by means of digital audio transmission), and otherwise exploit your User Content on and in connection with the website and for any purpose and in any medium, by any means currently existing or yet to be devised. You also hereby do and shall grant to each user of the website a non-exclusive license to access and view your User Content through the website, and to use, reproduce, modify or create derivative works based thereon, distribute, publicly display, and publicly perform (including by means of digital audio transmission) such User Content as permitted through the functionality of the website.

Caring Across Generations’ website and activities will continue to grow and change as we add new ways to campaign and make your voice heard in building a better system of long-term care for all. That means there will be continued changes in how we communicate with our members and run campaigns. Because of this, from time to time, our privacy policy will be reviewed and revised. Whenever we change our privacy policy we will post an updated version on our website, including the last date of revision.

This privacy policy was last revised on April 18, 2024.

If you have any questions about how we handle your personal information and protect your privacy, please feel free to contact us at

Caring Across Generations operates its website subject to the following legal terms. Your use of the website indicates that you accept these legal terms. We reserve the rights to change these terms at any time by posting changes online. If you continue to use the site after any changes this indicates that you have accepted those changes. The Caring Across Generations website is only to be used for lawful purposes, and in ways that do not infringe or restrict the rights of others or their use of the site. The information on the site, including names, logos, trademarks, pictures, etc., is provided without any representation or endorsement made and without warranty of any kind whether express or implied. Caring Across Generations will not be liable for any damages including, without limitation, indirect or consequential damages, or any damages arising from the use or in connection with such use or loss of use of the website, whether in contract or in negligence. While we do our best to keep our site functioning and free of bugs or viruses, Caring Across Generations does not warrant that the functions on our website will be free of interruptions, errors or bugs, or will operate on all devices or operating systems. Commercial use or publication of any or all items displayed is strictly prohibited without prior authorization from Caring Across Generations. If you require further information about the use of any content please contact us at Any information or communication that you transmit to, or post on, any public area of the Caring Across Generations website, including any comments, information or questions, will be treated as non-confidential and non-proprietary information. If there is any conflict between these legal terms and specific terms of use appearing on this site relating to specific material then the latter shall prevail. The views of contributors to this website are not necessarily the views of Caring Across Generations. These terms and conditions shall be governed and construed in accordance with the laws of the United States of America. Any disputes shall be subject to the exclusive jurisdiction of the Courts of the United States of America.